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3 Pieces of Employee Feedback Companies Can't Ignore

Mon, 16 Jan 2023

3 Pieces of Employee Feedback Companies Can't Ignore

3 Pieces of Employee Feedback Companies Can't Ignore

Are you leading a team in your company or managing other employees? You know the old adage that “great leaders give great feedback”. But how do you provide feedback and make sure it’s heard?

It can be tempting to keep your lips sealed on challenging conversations, but understanding and respecting this data could lead to better performance among your staff.

We’ll explore why not ignoring employee feedback is so crucial for success.

Why Is Employee Feedback So Important?

Employee feedback is a valuable source of information for companies, providing insight into the workplace environment, the effectiveness of policies, and more.

Yet, amidst the wealth of information available, companies cannot overlook that feedback.

Such feedback usually indicates larger issues that could have significant repercussions for the business if left unaddressed.

Neglecting employee feedback can have adverse effects on the organization. This could include decreased morale among employees, increased turnover rates, and decreased productivity.

Additionally, ignoring employee feedback can create an environment where employees feel their voices are not heard or respected, leading to further disengagement and dissatisfaction with the workplace. Ultimately, this can have a detrimental effect on the company’s bottom line.

By understanding the importance of this feedback and how to respond to it, companies will be better able to create a positive work environment that serves the needs of both their employees and customers.

3 Pieces of Employee Feedback Companies Can’t Ignore

There are three main pieces of employee feedback that companies should pay attention to:

1. Open Communication with the Employer

Open communication between employers and employees is essential for a successful workplace. Employees should feel comfortable speaking up about their concerns, ideas, and experiences in the workplace.

This means that employers should make a conscious effort to ensure their employees feel comfortable voicing their opinions and concerns.

2. Safety Concerns at the Workplace

The second piece of employee feedback companies can’t ignore is safety concerns at the workplace. Current employees need to feel safe and secure when they come to work. If any safety issues are present, they will be reflected in their performance.

Companies should ensure that safety protocols are in place, such as providing adequate safety equipment, conducting regular safety inspections, and training employees on best safety practices.

Employers should also be aware of potential mental health issues that may arise in the workplace and provide resources to help employees cope with such issues.

In addition, employers should take the time to listen to employees’ concerns about discrimination or harassment in the workplace and take steps to address any issues that arise.

3. Job Satisfaction & Burnout

Companies should also be aware of potential burnout symptoms and take steps to address them before they become more serious issues.

High job satisfaction means employees are engaged in their work, feel supported with adequate resources, and find their tasks meaningful.

On the other hand, job burnout can result in employees feeling emotionally and physically drained, lacking enthusiasm for the job, and declining productivity.

How to Overcome the Issues Based on Your Employees’ Feedback?

Addressing the concerns brought up by employees can be done using these steps:

1. Identify Potential Issue Symptoms

Look out for high-stress levels, low job satisfaction, excessive work hours, difficulty concentrating, lack of motivation, feelings of frustration and exhaustion, social isolation or withdrawal, anxiety or depression. These are all signs that an employee may be feeling overwhelmed.

Employee surveys, focus groups, and one-on-one conversations can all be used to gain insight into how employees feel.

2. Offer Flexible Working Arrangements

Allowing employees to have flexibility with their hours can help reduce their workload and increase job satisfaction. Consider offering remote working opportunities or allowing employees to swap shifts with colleagues if needed.

This can be done by introducing flexible working policies, such as allowing employees to work from home or take time off when needed.

Flexible working arrangements allow employees to have more control over their work hours, better manage their workload, and balance their personal and professional commitments.

Flexible working arrangements also allow employees to take breaks when needed, which can help them stay focused and productive throughout the day.

3. Encourage Breaks

Don’t expect your staff to work long hours without taking breaks throughout the day. It’s unrealistic, as people can only work for a certain amount of time.

Encourage them to take regular breaks to recharge and relax during working hours.

This will help them stay focused and productive while at work and not feel overwhelmed by the tasks they need to complete each day.

4. Provide Constructive Feedback

Give your employees regular feedback so they understand how they are performing in their roles, how their efforts are being rewarded, what areas they could develop in or could potentially focus on more at work etc.

Ensure that the feedback is constructive, not merely negative. This will help employees feel more valued and appreciated in their roles, which can lead to increased job satisfaction.

This way, they know where they stand at all times, which diminishes uncertainty and boosts morale among them.

5. Provide Employees with Proper Channels to Air Their Concerns

Companies need to listen to their employees’ concerns and take them seriously.

Organizations should be open to revising their strategies according to the advice of their staff, which displays that their viewpoint is respected and they are willing to make enhancements where suitable.

Establishing a supportive environment that encourages employees to voice their opinions and providing accessible communication options like surveys, forums, and anonymous feedback systems will aid in achieving this goal.

After gathering the feedback, companies should take the necessary steps to address the issues raised and ensure that employees feel heard and valued.


It is essential for companies to take employee feedback seriously and use it to create a positive and effective workplace.

Companies can maximize the effectiveness of their staff and foster an atmosphere of respect by actively engaging with them.

At Upscale, we recognize the significance of creating a positive atmosphere for our staff and strive to foster an environment where they feel appreciated, respected, and can reach their highest potential.

Do you need to hire top talent? Get in touch with us today at www.upscale.my to find out how we can help you.